There is no refund after subscription or purchase of any course. But, you can cancel your subscription at any time.
When you cancel a subscription, your course will still be valid until the end of currently paid subscription period. There will be no further renewal and charges following the expiry date of the current subscription period.
This English course is taught by highly qualified English speaking native teachers. All lessons in this course are live from UK, not recorded lectures because the best way to learn English is through interactive lessons.
There are six levels in the General English course, Beginner, Elementary, Intermediate, Upper-Intermediate and Advanced. If you are registered for two classes per week, it usually takes around a year to complete one level.
Yes, you can request to receive a certificate.
You can progress to the next level or choose to study an English proficiency course such as IELTS or TOEFL.
With a subscription, you pay to access live classes and study materials for a period of time. For example, you might subscribe to an English Programme on a monthly basis. All subscriptions renew automatically unless you cancel them. With our English programmes, you can choose how often the subscription renews.
About Cancelling subscriptions:Online classes allow the learner to fit around work, social life and other activities, therefore offering convenience and flexibility.
By taking our online classes, not only you will be able to attend online lessons when convenient, you will be able to use the classes to your benefit, learning online to develop skills for your work, education and social life.
TopUp Learning is an online learning website. All our Online Webinars that can easily be accessible on all platforms, whether you are using Mobile Phone, Tablet or PC/Mac.
In order to be able to purchase online classes, you must first sign up. You can sign up by clicking the Login/Register on top right of the page. After login in, on the chosen course please click on the Enroll Now.
Yes, you are able to purchase more than one online class at a time. You can purchase multiple online classes at a time.
Our online classes materials are developed by us and are informative, educational, colourful, and engaging..
All your teachers are native speakers with relevant qualification and experience from UK, USA and NZ.
Depends on your learning needed. One-to-One online class is an excellent example of a customised class delivered to your individual needs. Group online class is an excellent example of learning in a group and learning from your peers.
Yes, you will have access to learner dashboard where you will have full access to your personalised learning progress report and milestone.
Yes, there will be homework after online classes to ensure you master what you have learnt in the class
Currently TopUp Learning does not offer Free Trials for live classes, however we do offer free English tests to allow our customers to choose appropriate course levels.
Courses are not refundable (there is no refund), but you can cancel your subscription at any time. If you enrolled in a standard one time course or membership programme, no refund will be provided once product is delivered in the user account. See our full refund policy.
Yes, you will receive members only discounts and promotions and we will email those offers to your registered email addresses.
Usually is not the case, but if you have any pre-arrangement with your teacher and your teacher has agreed to answer some of your enquires after class, feel free to do so!
No visa is required for any online learning course offered by Topup English or Topup Learning.
Yes of course, if you like what we teach and please let more people know about TopUp English and TopUp Learning ! You and your friends can follow us on Facebook & Instagram for more update.
At TopUp English, we would like to take care of our customers and just email us info@topuplearning.com and let us help you!
