1. What is the refund policy?
There is no refund after subscription or purchase of any course. But,
you can cancel your subscription at any time.
When you cancel a subscription, your course will still be valid until
the end of currently paid subscription period. There will be no further renewal
and charges following the expiry date of the current subscription period.
2. Is this course using recorded lectures? Do I need to attend any class online?
This English course is taught by highly qualified English
speaking native teachers. All lessons in this course are live from UK, not
recorded lectures because the best way to learn English is through
interactive lessons.
3. How long does it take to improve my English level?
There are six levels in the General English course,
Beginner, Elementary, Intermediate, Upper-Intermediate and Advanced. If you are
registered for two classes per week, it usually takes around a year to complete
one level.
4. Will I get a certificate after the course?
Yes, you can request to receive
a certificate.
5. What will I be able to do upon completing the course?
You can progress to the next
level or choose to study an English proficiency course such as IELTS or TOEFL.
6. What is a subscription?
With a subscription, you pay to
access live classes and study materials for a period of time. For example, you
might subscribe to an English Programme on a monthly basis. All subscriptions
renew automatically unless you cancel them. With our English programmes, you
can choose how often the subscription renews.
About Cancelling subscriptions:
- Our
subscriptions automatically renew unless you cancel them
- If you
cancel a subscription, you can keep using the subscription until the next
billing date (renewal date)
7. Is financial aid available?
Financial aid is not available, learners will be required to make full payment of purchase price of the course.