1. What is the refund policy?
There is no refund after subscription or purchase of any cour. But, you can cancel your subscription at any time.
When
you cancel a subscription, your course will still be valid until the
end of currently paid subscription period. There will be no further
renewal and charges following the expiry date of the current
subscription period.
2. Is financial aid available?
Financial aid is not available, learners will be required to make full payment of purchase price of the course.
3. Can I take the course for free?
Courses offered by TopUp Learning are not free, learners will need to be able to pay for the course.
4. Is this course using recorded lectures? Do I need to attend any class online?
This English course is taught by highly qualified UK native teachers. All lessons in this course are live from UK, not recorded lectures because the best way to learn English is through interactive lessons.
5. How long does it take to improve my English level?
There are six levels in the General English course, Beginner, Elementary, Intermediate, Upper-Intermediate and Advanced, it will take you 12-14 weeks to improve one level of English if you study 5 days a week.
Super Teens English includes A2, B1, B2 and C1 levels. It will take 6 to 9 months to improve one level if you study for 2 days a week.
6. Will I get a certificate after the course?
Yes, all our English courses are accredited by British UK, so you will receive a certificate upon completion of the course and received the certificate.
7. What will I be able to do upon completing the course?
You can progress to the next level or choose to study an English proficiency course such as IELTS or TOEFL.
8. What is a subscription?
With a subscription, you pay to access live classes and study materials for a period of time. For example, you might subscribe to an English Programme on a monthly basis. Most subscriptions renew automatically unless you cancel them. With our English programmes, you can choose how often the subscription renews.
About Cancelling subscriptions:
- Our subscriptions automatically renew unless you cancel them
- If you cancel a subscription, you can keep using the subscription until the next billing date
